We try to process and prepare your order within 5-7 working days and 6-9 days for customised order. Once dispatched, it takes 4-6 working days for the order to reach you. We do have expedite shipping as well. In case of any queries please write to us at [email protected]. or connect with us on instagram channel i.e @onehouseindia For detailed information, kindly check Shipping, Exchange/Return Policy.
Our every piece is handcrafted to perfection, so we accept only exchange of sizes (if available) or purchase of another item of same or higher value. Return are accepted only if the product is delivered defective or damaged.
In case of requirement of size changes we can issue a pickup for you for which a Rs 100/- shipping charge is applicable.
In case of any damage we resolve the same through replacement, Exchange or Refund by coupons with a full one year validity .
Customised and plus sized orders are ineligible for return/exchange.
For further details kindly check Shipping, Exchange/Return Policy.
Slight variations in colour might appear as compared to the photograph. The Handblock prints might have some minor mismatch, please note that they are not defects rather the uniqueness of being handcrafted.
We use traditional natural dyes and vegetable prints, so colour might rub dry initially and bleed in first wash (few washes). Preferably Dry Clean else hand wash can also be done. Please do not soak and always dry inside out in sun.